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Customer Testimonials

The A Quality Transmission staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!

   


In 2001 my wife and I moved to Southaven from Florida. A few years later we purchased a used F250 Diesel to pull our camper, and then found out that it needed a transmission rebuild. Being new to the area we were quite apprehensive about this, however, we happened to drive past A-Quality Transmission while doing errands and stopped in and spoke to the owner, Nathan Wood. Mr. Wood informed us that only necessary repairs would be made at a reasonable cost. We became very comfortable with Mr Wood as he assured us of his prompt, reliable and high quality customer service and repair. We had our transmission rebuilt then and have been totally pleased with our decision to have A-Quality Transmission complete the work, and have returned several times since to have other work done. Accordingly, we have no hesitation in recommending them as a company to do business with and additionally vouch for Nathan and his wife, Joni as honest, highly respectable individuals.
George O'neill from Southaven Mississippi
I am very very pleased and satisfied with the transmission repair that A-Quality provided. Nathan and Joni made my baby, my 1978 Camaro, glide and slide in style!! I thank God for these great and honest people.
Phillis Mckinney from Hernando Mississippi
I purchased this vehicle from a Car Dealership in Memphis, Tn for one reason and one reason only...the advice of Nathan based on his opinion that the car was dependable and priced right. I value his opinion because of how he and his wife, Joni, helped me several months ago. I was sent to their shop by another company expecting to pay for a new transmission and Nathan was totally honest with me. I didn't know a transmission from a tailpipe. He said I didn't need a transmission, the cost of the repair was less than $100 when I was expecting to pay $1800 or more! Nathan and Joni value their reputation more than a dollar! I would return to them for any auto related problem and have confidence in any answer that I received
Bev Wright from Hernando Mississippi
I have known Nathan for more than 18 years and he has been my mechanic of choice for automatic transmissions and repairs. He is one of the most knowledgeable mechanics I have ever met. As an owner of a small business myself, it gives me great comfort to know that I have never had to pay for a part that I didn't need. Nathan stands behind his work and has kept my fleet in tiptop shape. Thank you Nathan for being a man of integrity.
Frank polk from Southaven Mississippi
My name is Antowien, and I drove a 161 miles to A-Quality Transmission to get my transmission rebuilt, because my reverse went out in 2007 Dodge Dakota Truck , and Nathan and Joni Wood guaranteed me a prices and good services and there honest is real. The whole shop is friendly and dependable people that know what they are doing with your transmission. I am a happy customer and will return to good service. 8/19/2014 Thank You A-Quality Transmission
Antowien Stevenson from Starkville Mississippi
Honest, dependable, reliable, friendly. These are just a few words that i would use to describe the folks at A-Quality-Transmission. Before i was referred to them, i was genuinely concerned about being snookered out of a lot of money knowing that if you don't know about transmissions, you basically have to take the peoples word on it. Nathan could have very easily said that i needed a new transmission and i wouldn't have known the difference. However he chose to tell me the truth, witch is something to be said in today's economy. Other shops may have not been so honest. I know now that i can depend on him for my automotive needs in the future. Besides, he is nothing short of genius when it comes to transmissions (The man knows every nut and bolt). Not to mention the techs he has employed are the best Ive ever seen. If you need auto repair do yourself a favor, go see the folks down there at A-Quality-Transmission. "You Cant Do Any Better" Who's gonna fill their shoes.
Joey Vogelsong from Memphis Tennessee
Around October of 2012, my transmission completely went out in my Trailblazer. Not being from Horn Lake, I asked around and from a recommendation I took my truck to another local shop where I was told it would be 1 week to install a new transmission. My Wife and I paid the shop's owner, and the 1 week turned into an entire month, with excuse after excuse. So when I finally picked it up, I drove it for about two weeks, when all of a sudden i started experiencing the same problems that had plagued the vehicle earlier. I then immediately returned the vehicle back to this guy, who then said that the supposedly New Transmission needed to be rebuilt. After waiting for another month, I was able to drive the Vehicle once before the now REBUILT TRANSMISSION clunked out. Of course my wife and were feed up, I begin to look online and search for someone dependable, and the first name that popped up was A-QUALITY TRANSMISSION! After talking with the owner Nathan, I knew that this would be the best decision for myself and my wife. The professionalism that was displayed by Nathan and his wife Joni was heartfelt, and touching, they cared, they even inspected the vehicle thoroughly before quoting us a price and within 3 days I was called to pick up my vehicle. I can honestly say that the vehicle has been running great, I am 100% satisfied. Nathan and Joni really care about their customers, I was even overwhelmed when Joni called to say "We want to see you back in two weeks for a check up". People like Nathan and Joni are God Sent.....and I am telling anyone in the Memphis, Horn Lake, Olive Branch or Southaven area, that if you are having problems with your transmission by ALL MEANS BRING YOUR VEHICLE TO A-QUALITY....I can assure you that you want be sorry....After the Nightmare I went through in November and December my only regret is that I didn't find A-Quality earlier.
William Johnson from Horn Lake Mississippi
One of the things you worry about when dealing with vehicle repair is will you be treated with fairness and honesty. You hear horror stories of how people get ripped off and taken to the cleaners for unnecessary repairs. I have to admit I was a little concerned. As I began to talk with the staff at A-Quality Transmission about my symptoms I began to realize that I had placed my trust in the right hands. Within about 10 minutes my problem was solved. What I was told was a transmission problem by someone else turned out to be a worn out U-joint. Within a couple of hours I was back on the road and the vehicle running great. I could easly have been told that it was a transmission problem that would require a great deal more money than I spent and I probably would have spent the money. Honesty and integrity are qualities that are hard to find these days. I am glad that I found it at A-Quality Transmission.
Tony Birmingham from Olive Branch Mississippi
I just have to say this is the best place to get your car serviced . Nathen (owner) is the most honest and fair mechanic you will ever have to deal with. I've been taking my cars to him for many years. He was recommended for my transmission replacement and I've been going to him since for my car repairs . Thank you for always being there when my car has problems Tom and Violette Phillips
Violette Phillips from Southaven Mississippi
Thank you so much for your immediate attention in fixing my Chevy Astro Van, when it quit while we were passing through Memphis, Tn on vacation! It did beautifully for the rest of our trip to Kentucky and W.VA. Then back to Houston. You are both very kind. We need more people like you in this world! Thank You, Deborah Thompson
Deborah Thompson from Houston, Texas
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